Felt Hats

• UK Economy Service takes 3-5 working days
• UK Standard Service takes 1-2 working days
• UK Express Service takes 1 working day
• European Tracked & Signed is 7-15 working days
• European Express Delivery take 3-5 working days
• USA Tracked Standard Delivery sent via USPS can take 8-15 working days depending on location, occasionally a bit longer in certain circumstances
• USA Tracked & Signed Express Delivery sent via UPS/DHL/FedEx taking 4-7 working days depending on location
• Rest of the World Standard Delivery can take between 2-4 weeks or more depending on local postal services
• Rest of the World Express Delivery is sent via UPS/DHL/FedEx and can take approximately 5-10 working days, however is easily monitored with tracking information

Orders placed with Standard or Economy services will be dispatched the same day if received before 12pm UK time. Orders received after 12pm will be dispatched the next working day. For Express Delivery, orders will be shipped the same day if placed by 2pm UK time.

Please note that standard dispatch times do not apply to the following:

• International orders may require up to 24 hours of handling time before dispatch
• Special Edition and Custom Design belts can take 2-4 weeks to make, plus shipping time
• Certain dog collar and lead sizes are made to order, with a production time of 2-4 weeks (as indicated in individual product listings), in addition to shipping time
• Belt sizes of 115cm and above may take 2-6 weeks to produce, depending on length and leather availability, plus shipping time
• Personalized initials on any of our in-stock belts may require an additional handling time of 5-10 days. This does not apply to special edition or custom design belts, which have set production timeframes.

If there is an issue relating to sizing/availability we will keep you informed.

When purchasing for yourself or your dog, we recommend measuring an existing well-fitting belt, dog collar, or hat to ensure the perfect size on your first try. For belts and collars, please note that the size listed in centimetres refers to the measurement of the hole you use, not the full length of the product.

If you’re buying a gift, we provide a comprehensive size conversion chart in our Sizing Guide to help you choose the right fit. And don’t worry—our exchange policy has no time limit. We’re happy to exchange any non-custom stock, as long as it’s returned in unused condition.

If you need further assistance, feel free to reach out to us anytime!

Team Estribos has been on the road since 2004, proudly showcasing our ‘Corner of Argentina’ at events across the UK. From Cowdray Park Polo to the London International Horse Show and Cheltenham Racecourse, our team is out at events multiple times a month, all year round.

We love being on the road, and our 2024 season was a huge success! We’re already looking ahead to 2025 and are excited to share our upcoming events with you. Visit our Events Page or subscribe to our Mailing List for the latest updates—and for a chance to win free event tickets!

We are committed to creating sustainable products designed to last. Crafted from durable materials, our items are built to stand the test of time and can be easily maintained when needed. Please refer to our Care Instructions for more information.